Refund & Return Policy

ALL SALES OF PRODUCTS ARE FINAL.

 OVERVIEW

Our refund and returns policy for apparel  lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 Beard Factor PRODUCTS are exempt from being returned. 

 Additional non-returnable items:

  • Gift cards
  • Wholesale Orders

 To complete your return, we require a receipt or proof of purchase.

 Please do not send your purchase back to the manufacturer.

 

 REFUNDS

All Product Sales are Final. No refunds. Once your apparel  return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

 If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 


Late or missing refunds

 If you haven’t received a refund yet, first check your bank account again.

 Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

 

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

 

Sale items

 Only regular priced items may be refunded. Sale items cannot be refunded.

 

 

EXCHANGES

 We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@beard-factor.com and send your item to: 1853 Pearland Parkway Pearland, TX 77581

 

GIFTS

 If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

 If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

 

 

NEED HELP?

Contact us at info@beard-factor.com for questions related to refunds and returns.